Cancellation Policies
The Team at Puckle St Dental aims to provide the highest level of satisfaction. We achieve this by allocating time and resources against your appointment. As different treatments require different staff and resources we require a minimum of 24 hours notice to reschedule/cancel an appointment.
Failure to attend, cancelling or rescheduling an appointment without 24 hours notice may incur a cancellation fee of $100.
If you need to cancel or reschedule your appointment please call Puckle St Dental on 03 9370 7171 as soon as possible to avoid any additional charges that may be incurred.
For convenience, patients who have supplied their mobile number on the booking will be sent up to two reminder text messages. These text messages will be sent to your phone three weeks before your scheduled appointment and 72 hours before your scheduled appointment.
NO GAP Exam, X-Rays & Clean
Offer available only to new patients of Puckle St Dental. NO GAP Exam, X-Rays & Clean available only to new patients with private health insurance with an Australian health fund. Must be eligible to claim their available health fund rebates for dental cover. Health fund limits and rules apply. The Offer includes: Comprehensive Oral Examination (011), X-rays – Bitewing (022) x2, Photographic Records Intraoral (072), OPG (037), Scale and Clean (114), Fluoride Application on All Teeth (121), Oral Hygiene Instruction (141). Please ensure your eligibility with your health fund provider to claim rebates prior to booking an appointment with Puckle St Dental. Patients must present their health fund card at the time of their appointment in order to receive the offer. Please call to book your appointment and mention the offer at the time of the booking appointment. If rebates are not applicable to you, please contact Puckle St Dental to confirm pricing. Offer subject to available appointments.